Thank you for shopping with Shudh Store. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.
1. Order Processing
- Orders are typically processed within 1–3 business days after successful payment confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
- During peak periods, promotions, or unforeseen circumstances, processing times may be longer.
2. Shipping Coverage
Shudh Store currently ships products across most locations in India through trusted courier and logistics partners.
Delivery availability may vary depending on the customer’s location and courier service coverage.
3. Delivery Timeline
Estimated delivery times:
- Metro Cities: 3–7 Business Days
- Other Cities & Towns: 4–10 Business Days
- Remote Areas: 5–12 Business Days
Delivery timelines are estimates and may vary due to factors beyond our control.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Promotional offers may include free shipping on selected products or order values.
5. Order Tracking
Once your order is shipped, tracking details will be shared through SMS, WhatsApp, email, or other available communication channels.
Customers can use the tracking information to monitor the status of their shipment.
6. Delivery Delays
Delivery may be delayed due to:
- Weather conditions
- Natural disasters
- Public holidays
- Transportation disruptions
- Government restrictions
- Courier partner operational issues
Shudh Store shall not be held responsible for delays caused by such circumstances.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at the time of placing an order.
Shudh Store shall not be responsible for delivery failures resulting from incorrect or incomplete addresses, phone numbers, or customer information.
8. Damaged Packages
If the package appears damaged at the time of delivery:
- Please take photos before opening the package.
- Contact our customer support team within 48 hours of delivery.
- Share relevant images/videos and order details for review.
9. Failed Delivery Attempts
Courier partners may attempt delivery multiple times. If delivery cannot be completed due to customer unavailability or incorrect address details, the order may be returned to the sender.
Additional shipping charges may apply for re-dispatch requests.
10. Contact Us
For shipping or delivery-related queries, please contact:
Shudh Store
📞 Phone: +91 62840 12843
📍 Amritsar, Punjab, India
🌐 Website: https://shudh.store
✉️ Email: support@shudh.store
By placing an order on Shudh Store, you agree to this Shipping & Delivery Policy.